Welcome to Ramss Salem Stainless. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
Shipping Coverage: We currently ship orders across India only.
Payment Methods: We accept a wide range of secure payment options including UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
Order Minimums: There are no minimum or maximum order limits — you’re free to shop as per your needs.
We typically deliver orders within 3–10 business days across India. Please note that delivery times may vary due to unforeseen courier issues or if the recipient is unavailable at the time of delivery.
You may cancel your order within 24 hours of placing it. To do so, please contact us at +91 84387 78507 (Monday – Sunday, 9:00 AM – 5:00 PM IST). Our team will assist you with the cancellation process.
Important: Orders may proceed to shipment quickly. Cancellations cannot be guaranteed if the 24-hour window has passed.
If successfully canceled within the timeframe, any amount paid will be refunded to your original payment method.
We follow a No Return Policy. Once an order has been shipped, it cannot be returned or refunded, except when canceled successfully within the 24-hour window. Please ensure all order details are correct before finalizing your purchase.
If your prepaid order is successfully canceled within the allowed timeframe, a full refund will be issued to your original payment method.
Refunds are typically processed within 3–10 business days, depending on your bank or payment provider.
We offer replacements only in cases of manufacturing defects. If you receive a defective product, please report it within 24 hours of delivery.
To be eligible for a replacement:
Note: Without unboxing video proof, we will not be able to process the replacement request.
We value your privacy and are committed to keeping your personal information safe. We do not sell or share your data with third parties.
All online payments, including UPI, cards, and net banking, are processed through secure and encrypted payment gateways.
We may use trusted tools to help us process payments, analyze website traffic, and stay in touch with you, always with your data protection in mind.
By using this website, you agree not to misuse the services provided. This includes but is not limited to:
Violations may result in suspension or permanent blocking of access and may be subject to legal action.
Ramss Salem Stainless is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. We are also not responsible for delays in delivery due to external factors such as courier issues, natural disasters, or incorrect shipping details provided by the customer.
The policies, terms, and conditions on this website, including those for cancellations, privacy, shipping, refunds, and replacements, are subject to change at any time without prior notice. We recommend reviewing these pages periodically to stay informed of any updates. Continued use of the website signifies your acceptance of the latest terms.
For any assistance, please contact us:
+91 63858 41569
+91 84387 78507
Bangalore Bye-Pass, Near KFC, Jagir Ammapalayam, Salem,
Tamil Nadu 636302.
E Arokiasamy Rd, Next to Annapoorna Hotel, R.S. Puram, Coimbatore,
Tamil Nadu 641002.